GinkoSystemsLLCoffersastateoftheartCiscoVoIPCallCenterwithrealtimemetrics,featuring awelltrainedandmanagedstaff.Ourinitialworkloadwasin-callsfortheself-storagebusiness.Thesecallsaretiedtothecallcenterdirectlythroughouron-siteKiosk.Weassistourcallersin selectingtheproperunitbyadvisingthemofspecials,evaluatetheirneedsbaseonastandardized matrix,andassisttheminsettinguptheiraccountandfinalizingthesell.Wealsohandle customer’spostsalesquestionslikewhymyaccesscodeissuspendedornotworking,helpthem resolveissues,andmodifytheiraccounts.Inshort,weactasthelocalattendantwithoutbeing physicallyatthefacility.WeareexpandingthisservicetoothercustomersoutsidetheSelf-Storagebusiness.Wecanofferyouanin-callcallcentertoexpandorreplaceyouron-site assistance.GinkoSystemscanalsosupplementyourowncallcenterduringpeakperiods.Impress your customers with a U.S. Based Call Center, that says we care.